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SHIPPING AND RETURNS

POLICY

Delivery

Once made, polished and packaged, each order will be sent 1st Class with Royal Mail. The cost of this is £3.50. This delivery method does not insure your product, therefore cost of jewellery will not be refunded if your parcel is lost in the post

After placing your order, please allow 1-2 weeks for dispatch as we handmade most of our pieces to order. Once dispatched, your order should arrive in 1-2 days.

If you require your order sooner than the 1-2 weeks timeframe then please contact us and we will see what we can do. If you would like us to post your order using a different delivery method provided by Royal Mail then please do get in touch.

Returns

Due to items being handcrafted to order and size and for hygiene reasons, returns are unfortunately not accepted.

If the item is faulty, please get in touch to see how we can resolve the issue. 

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